BRANDÃO, Maicom Sergio et al. ONLINE SHOPPING EXPERIENCE: EXPLORATIONS FROM DESIGN THINKING. Ergodesign &amp; HCI, [S.l.], v. 8, n. 1, p. 20-46, june 2020. ISSN 2317-8876. Available at: <https://periodicos.puc-rio.br/index.php/revistaergodesign-hci/article/view/1437>. Date accessed: 19 apr. 2025. doi: http://dx.doi.org/10.22570/ergodesignhci.v8i1.1437.