ARTIFICIAL INTELLIGENCE, EMPATHY AND INCLUSION: A DESIGN PROBLEM

Authors

  • Cid Boechat Fundação CECIERJ - Centro de Ciências e Educação Superior a Distância do Estado do Rio de Janeiro, Rio de Janeiro, Brazil

DOI:

https://doi.org/10.22570/ergodesignhci.v7iEspecial.1306

Abstract

People already have crucial issues in their lives decided by mathematical algorithms (learning evaluation, granting pensions or work productivity monitoring, for example). This article asks: How human beings interact with these tools in these situations? What is their experience? How to overcome empathy and inclusion issues when machines take decisions?

Additional Files

Published

2019-12-31