NEW INTERFACE OF THE PORTAL OF COOPERATION AND THE INTEGRATED FORUM TOOL (ORACLE) BASED ON THE USER'S EXPERIENCE

Abstract

The Cooperation Portal is an environment created by the Superintendence of informatics (SINFO) of the Federal University of Rio Grande do Norte (UFRN) and made available to the partner and user institutions of Integrated management systems SIG- UFRN in order to promote collaboration among those involved in the implementation process. This tool has been previously evaluated to identify the real needs of the users of the portal and resulted to enhance the tool with new features, reorganization of other ones and optimize the use of the forum as collaborative solution for exchange of experiences. The objective of this work is to perform a redesign of portal with emphasis on the forum to achieve the expectations of users and as a result, it was noticed the fulfillment of the product scope and the project defined by its users, presenting in a clear and organized way the contents necessary for the good implementation of the SIG-UFRN systems for institutions such as UFS, PRF and UFBA that are since 2009 as partners and perceive improvements that can add to the product and its needs.